FAQs

Frequently Asked Questions

1. Will it fit my dog? He is a Labrador weigh (66 lbs.) 30kg and still growing.
For a 30kg Labrador i would recommend you to go for a Large Size. It's an adjustable harness so you can adjust it according to the dog size.

2. Can I use this pupharness in my car?
Yes you can, in fact It's the safest harness when it comes to travel via car. You can attach a car seat belt with this harness and you are good to go.

3. My dog had escaped every harness and collar, Will pupharness help in my case?
Yes it will definitely help. Pupharness is a great solution for those little escape artists that are on the lead in one moment and with a blink of an eye, they’ve wriggled out of their collar.

4. Don't Harness make dogs pull more?
This depends on the harness to harness. Pupharness is designed to be a training tool to reduce the pulling habits in dogs.

5. I have a staffy with a broad chest with 20kg (44 lbs.) weight. What Size should I pick?
Normally if you are stuck between two sizes then go for a size up if you have a dog with a broad chest and go for a size below for dogs with narrow chest.

6. My Dog doesn't pull, Is this still a good harness?
Yes of course, This harness is not only made for pullers, But it can be used for those dogs who don't pull on lead. It's so easy to put on and it doesn't hurt the dog's neck as well.

7. How can I talk to a person if I have a doubt?
You can contact us via email or you can directly contact us on our social media handles. You can find these details at the bottom of all the pages.

8. What if I receive a defective product?
Don't worry, We will replace it for free of cost. You just need to send a photo of the defective product within 24-48 hours after delivery to support@pupharness.co.uk

9. Can I buy Pupharness at retail stores?
Unfortunately no. You can't find Pupharness on any retail stores. We only sell this exclusively on pupharness.co.uk

10. What do you mean by processing time?
Processing time is the time taken to receive, review, and prep your order to be shipped. Shipping times come after dispatching your order.

11. I have a puppy and he is growing very fast. What size should I pick?
Harness size depends on the various factors like Age of the puppy, gender, breed. And it's an adjustable harness so you can use it with a growing puppy and you can also adjust the size of the harness.

12. What is the delivery time?
Delivery time after your order is shipped depends on where you live. It can take up to 7-14 business days for you to receive your order after it’s been processed and shipped. I would recommend you to visit our shipping policy.

13. Can I Order Without Name and Number ?
Yes! If you don't want to print name and number Just Write "NIL" on name and number spot. don't leave it blank.

14. How do I make changes to an order I’ve already placed?
Mail us ASAP or Contact us on our social media handles. In case you want to change something in your order such as size, color etc.